Scaling Your MSP Business & Increasing Margins With Helpdesk

Scaling Your MSP Business & Increasing Margins With Helpdesk

Scaling Your MSP Business & Increasing Margins With Helpdesk Many MSPs find their margins thin and their ability to scale limited by resourcing challenges and the inability to react quickly to customer opportunities. The irony is that the demand for IT services continues to soar, yet it always comes back to the challenge of growing […]

Flexis October 2023 Patch Recommendation

October 2023

Flexis October 2023 Patch Recommendation Patches Microsoft released in October 2023:   KB5031364– 2023-10 Cumulative Update for Microsoft server operating system, version 22H2 for x64-based Systems. KB5031361: – 2023-10 Cumulative Update for Windows Server 2019 for x64-based Systems KB5031362: – 2023-10 Cumulative Update for Windows Server 2016 for x64-based Systems. KB5031419: – 2023-10 Security Monthly […]

Top 5 Problems When Your NOC & SOC Aren’t Integrated

Top 5 Problems When Your NOC & SOC Aren’t Integrated

Facebook Twitter LinkedIn Reddit Top 5 Problems When Your NOC & SOC Aren’t Integrated Introduction In our changing world, organizations encounter a wide range of threats and difficulties. Companies usually employ two teams to tackle these concerns effectively: the Network Operations Center (NOC) and the Security Operations Center (SOC). While these teams have distinct roles, […]

Flexis September 2023 Patch Recommendation

September 2023

Flexis September 2023 Patch Recommendation Patches Microsoft released in September 2023:   KB5030216: – 2023-09 Cumulative Update for Microsoft server operating system, version 22H2 for x64-based Systems. KB5030214: – 2023-09 Cumulative Update for Windows Server 2019 for x64-based Systems. KB5030213: – 2023-09 Cumulative Update for Windows Server 2016 for x64-based Systems. KB5030504: – 2023-09 Servicing […]

Launching An Outsourced NOC and Helpdesk Partner Amidst Operational Chaos

Launching An Outsourced NOC and Helpdesk Partner Amidst Operational Chaos

Facebook Twitter LinkedIn Reddit Launching An Outsourced NOC and Helpdesk Partner Amidst Operational Chaos Introduction You’ve decided that the best way to scale your business is to remove yourself from the minutia of handling every alert, helpdesk phone call and maintenance activity. Many MSPs, faced with the challenges of scaling, opt to outsource Network Operations […]

Flexis August 2023 Patch Recommendation

August 2023

Flexis July 2023 Patch Recommendation Patches Microsoft released in August 2023: KB5029250: 2023-08 Cumulative Update for Microsoft server operating system version 21H2 for x64-based Systems KB5029247: 2023-08 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems KB5029242: 2023-08 Cumulative Update for Windows Server 2016 for x64-based Systems KB5029312: 2023-08 Security Monthly Quality Rollup for Windows Server […]

Flexis July 2023 Patch Recommendation

Flexis July 2023 Patch Recommendation   KB5028171: 2023-07 Cumulative Update for Microsoft server operating system, version 21H2 for x64-based Systems KB5028168: 2023-07 Cumulative Update for Windows Server 2019 for x64-based Systems KB5028169: 2023-07 Cumulative Update for Windows Server 2016 for x64-based Systems KB5028228: 2023-07 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems Impacted Products: […]

Flexis June 2023 Patch Recommendation

Impacted Products: Please note the following information regarding the security updates: KB5027225: Applies to: Windows 10 Enterprise 2019 LTSC Windows 10 IoT Enterprise 2019 LTSC Windows 10 IoT Core 2019 LTSC https://support.microsoft.com/en-us/topic/june-13-2023-kb5027225-os-build-20348-1787-d2b4b682-935f-4afb-8de0-2265ae7d67e9 Improvements This update addresses an issue that affects servers that have Citrix and Ivanti as a Remote Desktop Services (RDS) server. Signing into them takes […]

Flexis May 2023 Patch Review and Recommendation

Impacted Products: Please note the following information regarding the security updates: KB5026370 : Applies to: Windows 10 Enterprise 2019 LTSC; Windows 10 IoT Enterprise 2019 LTSC; Windows 10 IoT Core 2019 LTSC https://support.microsoft.com/en-us/topic/may-9-2023-kb5026370-os-build-20348-1726-8c5dc605-d613-46ea-9232-1425cfc91d62 Improvements New! This update changes firewall settings. You can now configure application group rules. This update addresses an issue that affects conhost.exe. It stops […]

Flexis April 2023 Patch Review and Recommendations

 Impacted Products: Please note the following information regarding the security updates: KB5025230 : Applies to: Windows 10 Enterprise 2019 LTSC Windows 10 IoT Enterprise 2019 LTSC Windows 10 IoT Core 2019 LTSC https://support.microsoft.com/en-gb/topic/april-11-2023-kb5025230-os-build-20348-1668-28a5446e-6389-4a5b-ae3f-e942a604f2d3 Improvements New! This update adds many new features and improvements to Microsoft Defender for Endpoint. For more information, see Microsoft Defender for Endpoint. New! […]