The Do’s & Don’ts Of A Successful Outsourcing Partnership
The Do’s & Don’ts Of A Successful Outsourcing Partnership Outsourcing partnerships can be a game-changer for your Managed Service Provider (MSP) business, enabling you to scale your operations, access specialized expertise, and provide enhanced services to your clients. Whether it’s NOC, SOC and/or Helpdesk, outsourcing can allow your internal team to focus on high-margin, strategic […]
Flexis March 2024 Patch Recommendation
Flexis March 2024 Patch Recommendation Patches Microsoft released in January 2024: KB5035849: 2024-03 Cumulative Update for Windows Server 2019 for x64-based Systems KB5035855: – 2024-03 Cumulative Update for Windows Server 2016 for x64-based Systems KB5035962: – 2024-03 Servicing Stack Update for Windows Server 2016 for x64-based Systems. Impacted Products: Microsoft Windows Microsoft Edge (HTML-based) […]
The Pros and Cons Of Shared vs. Dedicated Outsourced Support
The Pros & Cons Of Shared vs. Dedicated Outsourced Support In the realm of managed services, the decision to outsource NOC (Network Operations Center) or Helpdesk functions is a critical one. One must carefully weigh the benefits and drawbacks of choosing between dedicated outsourced staff versus leveraging shared teams. In this blog post, we delve […]
Flexis February 2024 Patch Recommendation
Flexis February 2024 Patch Recommendation Patches Microsoft released in February 2024: KB5034770: 2024-02 Cumulative Update for Microsoft server operating system version 21H2 for x64-based Systems KB5034768: 2024-02 Cumulative Update for Windows Server 2019 for x64-based Systems KB5034767: 2024-02 Cumulative Update for Windows Server 2016 for x64-based Systems KB5034860: Servicing stack update Impacted Products: Microsoft […]
Top 5 Reasons To Leverage An Integrated NOC & Helpdesk
Top 5 Reasons To Leverage An Integrated NOC & Helpdesk Leveraging an integrated NOC (Network Operations Center) and Helpdesk service offers a myriad of benefits that contribute to streamlined operations, enhanced efficiency, and improved customer satisfaction. Seamless Issue Resolution Rapid detection and resolution of server, network, desktop and end-user issues, ensuring minimal downtime and by […]
Flexis January 2024 Patch Recommendation
Flexis January 2024 Patch Recommendation Patches Microsoft released in January 2024: KB5034127: 2024-01 Cumulative Update for Windows Server 2019 for x64-based Systems KB5034129: 2024-01Cumulative Update for Microsoft server operating system version 21H2 for x64-based Systems. KB5034119: 2024-01 Cumulative Update for Windows Server 2016 for x64-based Systems Impacted Products: Microsoft Windows Microsoft Edge (HTML-based) Microsoft […]
How To Switch RMM Platforms Without The Anxiety
How To Switch RMM Platforms Without The Anxiety RMM vendors do their best to lock MSPs in to long-term contracts despite the fact that they may not be providing the value and service you deserve. You may be itching to pull the trigger on a move, but the complexities involved in migration often deter you […]
Flexis December 2023 Patch Recommendation
Flexis December 2023 Patch Recommendation Patches Microsoft released in December 2023: KB5033118– 2023-12 Cumulative Update for Microsoft server operating system version 21H2 for x64-based Systems KB5033371: – 2023-12 Cumulative Update for Windows Server 2019 for x64-based Systems KB5033373: – 2023-12 Cumulative Update for Windows Server 2016 for x64-based Systems Impacted Products: Microsoft Windows Microsoft […]
Flexis November 2023 Patch Recommendation
Flexis November 2023 Patch Recommendation Patches Microsoft released in November 2023: KB5032198– 2023-11 Cumulative Update for Microsoft server operating system version 21H2 for x64-based Systems. KB5032196: – 2023-11 Cumulative Update for Windows Server 2019 for x64-based Systems KB5032197: – 2023-11 Cumulative Update for Windows Server 2016 for x64-based Systems KB5032391: – 2023-11 Servicing Stack […]
Unlocking Time for MSPs: A Strategic Approach to Year-Round Success
Unlocking Time for MSPs: A Strategic Approach to Year-Round Success The life of a Managed Service Provider (MSP) is a perpetual juggling act. From ensuring networks are secure to handling end-user requests, MSPs are immersed in a whirlwind of tasks. As the holiday season approaches, finding time for a well-deserved break can seem like a […]