Launching An Outsourced NOC and Helpdesk Partner Amidst Operational Chaos
Facebook Twitter LinkedIn Reddit Launching An Outsourced NOC and Helpdesk Partner Amidst Operational Chaos Introduction You’ve decided that the best way to scale your business is to remove yourself from the minutia of handling every alert, helpdesk phone call and maintenance activity. Many MSPs, faced with the challenges of scaling, opt to outsource Network Operations […]
Partnering vs. DIY
Partnering vs. DIY There is often a mental barrier to trust your hard-earned customers with an outsourced partner. What if they make a mistake or provide poor service? The key is finding the right partner. Done right, outsourcing network operations center (NOC), security operations center (SOC), and helpdesk services can be a cost-effective and efficient […]
Extending Security Beyond The Endpoint
Extending Security Beyond The Endpoint Cyber Attacks Have Evolved, Have You!!?? The days of relying on traditional AV with antiquated detection methods and inferior remediation capability are over. As cyber-attacks are becoming more sophisticated, it is incumbent on MSPs to adapt to the latest generation of technology to detect and thwart the most advanced threats […]
Exchange Online Basic Authentication Deprecation
Exchange Online Basic Authentication Deprecation Purpose: The purpose of this Change has only ever been to protect your data and accounts from the increasing number of attacks which we see that are leveraging basic auth. Notification from the Message Center: Microsoft has announced to turn off basic authentication for specific protocol in Exchange online from […]
Common Monitoring Mistakes
Common Monitoring Mistakes NOC monitoring plays a crucial role in maintaining the health and performance of IT infrastructures. However, despite the importance of NOC monitoring, many organizations fall victim to common mistakes that can compromise the effectiveness of their operations. Here are some of the biggest mistakes people make with NOC monitoring and tips on […]